海底捞|海底捞就塑料乌鸡卷事件道歉：员工操作不规范乌鸡|火锅|灌装|工厂

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7月20日，海底捞火锅就“乌鸡卷中吃出塑料片”一事作出回应，称排查后确定该事件系“工厂灌装环节员工操作不规范，导致产品标签掉落到产品中”所致。此前，消费者郑女士和友人在济南一海底捞店的乌鸡卷中吃出塑料片。